FAQ
How Do I Place An Order?
Orders may be placed online. Click on the item your interested in, select your size (SIZES RUN SMALL so its best to order a size or 2 Bigger than normal) depending on if the outfit has stretchy material. You may also email request for Delivery in the Metro area once the purchase is complete
Payment & Shipping
We offer Easy and Fast Shipping! Estimates Times: (from when order is placed)
Priority Shipping: 3-30 Business Days Max
*Please note these are estimates and shipping times may vary. Express Shipping is guaranteed -money back arrival within the days by USPS.
The Boutique is not responsible for lost or stolen packages that states delivered inside a mailbox of the shipping address the customer inputs at checkout. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.
Customer pays for shipping both ways if an item has to be returned. If your package is returned back to us as undeliverable we will contact you as soon as it arrives back. At that time you will be invoiced for shipping to reattempt delivery. If it has exceeded the total days we allow for a return we cannot issue credit or in any case cancel the order. We as merchants are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.
Secure Ordering & Payment Options
We accept all major credit cards
Exchanges
NO EXCHANGES
Returns & Refunds
RETURNS:
NO RETURNS / NO EXCHANGES
Online orders will not be honored in store for exchange or in-store credit.
We do not offer money back returns. Once we receive your returned package a member from our return department team will inspect and issue you an online credit. Online credits are sent via email to the email used at checkout.
NO RETURNS/ NO EXCHANGES
Please allow 5 Business days for our return department to process your return once it arrives back to us.
Your item must arrive back to us within 14 days from the day you receive your order. This policy begins on the initial delivery attempt. Please note we will not make exceptions for packages that arrive back late to us for excuses such as "being out of the country" or "being on vacation" which is the most common ones we hear.
TAGS MUST BE ATTACHED. WE WILL NOT HONOR YOUR RETURN WITHOUT A TAG.
Inside your package please enclose your information along with your order number & email used at checkout. If we do not receive this information inside your package, we will not be able to locate the order to issue a credit.
Once the returned package arrives to us a member of our return department will inspect and issue an online credit within 5 business days.
SHIPPING:
Estimates Times: (from when order is placed)
Priority Shipping: 3 – 15 business days.
Depending on Stock and Location
*Please note these are estimates and shipping times may vary. Express Shipping is guaranteed -money back arrival within the days by USPS.
The Boutique is not responsible for lost or stolen packages that states delivered inside a mailbox of the shipping address the customer inputs at checkout. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.
Customer pays for shipping both ways if an item has to be returned. If your package is returned back to us as undeliverable we will contact you as soon as it arrives back. At that time you will be invoiced for shipping to reattempt delivery. If it has exceeded the total days we allow for a return we cannot issue credit or in any case cancel the order. We as merchants are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.